1. What Are Cookies and Similar Technologies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device and store certain information about your preferences or past actions. We also use local storage, a similar browser-based technology that stores data directly on your device without transmitting it to our servers.
These technologies serve different purposes: some are essential for the website to function, while others help us understand how visitors use our service so we can improve it.
2. How We Use Cookies
unofax uses cookies and local storage for the following purposes:
• Operating the website: remembering your consent choices and display preferences
• Enhancing your experience: storing your language preference, theme setting, and fax sending history locally on your device
• Understanding usage patterns: collecting pseudonymised, aggregated analytics to improve our service
• Processing payments: enabling secure payment transactions through our payment provider
3. Categories of Cookies
We classify the cookies and similar technologies we use into the following categories:
a) Strictly Necessary
These are essential for the website to function and cannot be disabled. They include your cookie consent preference and are required to deliver the service you have requested. These technologies do not collect personal data beyond what is strictly necessary for the website to function.
b) Functional
Functional technologies remember choices you make to provide a more personalised experience. On unofax, this includes your language preference, your selected theme (light or dark mode), your fax sending history, and a payment session marker that prevents duplicate charges if you return to a previously paid job. All functional data is stored exclusively in your browser's local storage and is never transmitted to our servers. You can clear this data at any time through your browser settings or by using the "Clear" button on the home page.
c) Analytics
We use Google Analytics to collect pseudonymised, aggregated information about how visitors interact with our website. Such as pages visited, time spent on the site, and approximate geographic region. In addition to standard pageview data, we track pseudonymised interaction events such as file uploads, fax submissions, preview views, and FAQ interactions. These events are used solely to understand how the service is used and to identify areas for improvement.
For visitors accessing unofax from non-EU regions, analytics cookies are enabled by default as part of normal website operation. For visitors in the European Union, analytics cookies are only activated after you provide affirmative consent through our cookie banner, in accordance with applicable data protection regulations.
Google Analytics uses the following cookies:
• _ga: Assigns a unique identifier to distinguish individual visitors. Expires after 2 years.
• _gid: Identifies unique visitors on a per-day basis. Expires after 24 hours.
You can opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on.
d) Payment Processing
When you initiate a payment, our payment provider Square AU Pty Ltd (ABN 38 167 106 176) may set cookies that are essential to processing your transaction securely. These cookies enable fraud detection, session management, and PCI-compliant payment handling. unofax does not have access to the data contained in these cookies, and they are governed by Square AU's Privacy Policy.
4. Your Consent
unofax applies a regional approach to cookie consent in line with applicable privacy laws.
European Union visitors: When you first visit unofax, a cookie banner is displayed asking for your consent to non-essential cookies (specifically, analytics cookies). You may accept or reject these at any time. Analytics cookies are only activated if you provide affirmative consent. You can change your preferences at any time by clearing your browser cookies and revisiting the site, which will re-display the consent banner.
Non-EU visitors: Analytics cookies are enabled by default as part of normal website operation. You can opt out at any time by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser cookie settings.
Regardless of your region, the following always applies:
• Strictly necessary technologies operate without consent, as they are required for the website to function.
• Functional local storage operates without consent, as it is used solely to remember your explicit preferences and never leaves your device.
• Payment cookies are set only when you actively initiate a payment transaction.
5. Managing Your Preferences
You have full control over the cookies and local storage used on your device:
• Browser settings: Most browsers allow you to view, manage, and delete cookies through their settings or preferences menus. Consult your browser's help documentation for instructions specific to your browser.
• Local storage: You can clear your language preference, theme setting, and fax history by using your browser's developer tools, clearing site data, or using the "Clear" button on the home page.
• Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on to prevent analytics data collection across all websites.
Please note that disabling strictly necessary technologies may prevent the website from functioning correctly.
6. Third-Party Cookies
unofax does not sell, trade, or otherwise transfer cookie data to third parties for advertising or marketing purposes. The only third-party cookies that may be set on our website are:
• Google Analytics (Google Australia Pty Ltd, ABN 33 102 417 032), for pseudonymised usage analytics (enabled by default for non-EU visitors; subject to consent for EU visitors)
• Square (Square AU Pty Ltd), for secure payment processing when you initiate a transaction
Each third party processes data in accordance with their own privacy policies. We encourage you to review those policies for further information on how your data is handled.
7. Data Retention
Cookie and local storage retention periods vary by type:
• Consent preference: stored in local storage until you clear your browser data
• Language and theme preferences: stored in local storage until you clear your browser data
• Fax history: stored in local storage until you manually clear it
• Payment session marker: stored in local storage per job; removed automatically when the job is completed or cleared
• Google Analytics cookies: _ga expires after 2 years; _gid expires after 24 hours
• Square payment cookies: session-based, cleared when you close your browser or shortly thereafter
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
9. Further Information
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further details about how we handle your personal data.
The data controller responsible for your personal information is AWS, CYY & Co. Pty Ltd (ACN 686 116 245) as Trustee for Mumu, Lulu & Co. (ABN 54 837 123 965), trading as unofax, located in Melbourne, Victoria, Australia.
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact us at support@unofax.com.
This Cookie Policy is drafted in English. In the event of any conflict between a translated version and the English version, the English version shall prevail.
10. Do Not Track Signals
Our website does not currently respond to “Do Not Track” browser signals. You can manage analytics tracking through the cookie consent banner (EU visitors) or by installing the Google Analytics Opt-out Browser Add-on.