Email Support
For any questions, issues, or feedback, please email us at support@unofax.com. We aim to respond within 24 hours.
Check Your Spam Folder
Before emailing us, please take a quick look in your spam or junk folder. Confirmation and failure emails sometimes land there. If it is still missing, write to us and we will track it down.
Common Questions
Before reaching out, you may find your answer in our Frequently Asked Questions.
Refunds
Card payments for failed fax deliveries are automatically refunded. If you need assistance with a refund, please include your fax number and approximate date in your email.
Business Hours
We operate from Melbourne, Australia (AEST/AEDT). While we aim to respond within 24 hours, responses during Australian business hours may be faster.
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